Senior Customer Success Manager

Job description

Board Intelligence is a technology and advisory firm on a mission to make boards more effective — and through them, build better businesses and benefit society. We do this through a suite of AI powered software tools, evaluation frameworks, and advisory services, built on twenty years of boardroom experience. Our work improves how boards operate and how leaders make decisions at the highest level. We work with over 80,000 leaders and 3,000 organisations globally, including clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management, the leading B2B Enterprise SaaS investor, marking the start of a significant new chapter for the business. We are growing and growing fast. That means real opportunities for the people who join us now — to shape how we scale, to work at the intersection of AI and governance, and to do some of the most commercially and intellectually interesting work in their careers. We are also deliberate about how we grow. Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human. We are a company where ambition and balance...