Employee Service Centre Specialist (Hybrid - Northern Ireland)

Job description

Organizations across the globe rely on OneSource Virtual for Workday services, support, optimization , and consulting. We create solutions built on the Workday application that empower customers to become strategic HR organizations , then scales with them as they grow. To date, OneSource Virtual offers HR outsourcing, IT outsourcing, application optimization , and consulting services to 500+ customers that represent more than 35 percent of Workday’s customer base. ** This is a hybrid position and requires you to go into the office once a week at a minimum. The office is located on Patrick Street in Derry. Position Summary/Objective: In this role you would be supporting the US Benefits & Employee Services Team using Workday and Salesforce ticketing technologies. This position is within the EMEA Help Desk team providing support for English speaking clients with their Workday system. You need to have experience in both Computer & Communications technologies developed and enhanced in the Information Technology and Call Centre Industries. Essential Functions/Duties/Responsibilities: Provide professional and timely service to internal and external customers Effective communication skills...