CLINICAL LEAD CMA

Job description

Location/Department: Health Center of Brookville Full Time: 80 hours per pay period Job Summary: The Clinical Lead MA will be the EHR super user & must be able to execute day-to-day workflows as communicated & coached by the Physician Practice Manager. Clinical Lead MA will be responsible for problem solving issues with EHR system & continuous education & training pertaining to EHR system for all involved staff. Duties/Responsibilities: - Uses only approved abbreviations. - Understands patient safety goals & actions taken. - Uses 2 patient identifiers before giving treatments, demonstrates process. - Act as the first level “go to person” for the providers & staff regarding troubleshooting issues. - Provides first level support as a patient services liaison to research issues surrounding complaints, billing, registration, & then communicating findings to supervisor. - Ensure smooth office operations that support teamwork & generate a positive attitude between front/back office staff. - The ability to maintain superior communication skills & interpersonal skill set. - Ability to communicate with EHR technical support to make recommendations on improvements or streamline processes in...