Project Manager - Professional Services

Job description

Position Summary The Project Manager-Professional Services is a customer-facing role responsible for leading IV pump with safety software implementation projects within healthcare environments. This role may also support larger program initiatives under program leadership. The Project Manager ensures projects are delivered on time, within scope, and aligned to quality and regulatory standards. This position requires foundational PMO knowledge, a commitment to developing project management best practices, and the ability to manage cross-functional stakeholders in a clinical and technical environment. Essential Duties & Responsibilities: - Lead end-to-end implementation of smart infusion pump and safety software projects. - Provide project leadership, organize and lead multi- disciplinary project team through associated project activities. - Manage Service Delivery including scope, resources, timelines and the change order process. - Set customer expectations in accordance with agreed terms and conditions. - Proactively identify, communicate and manage engagement risks. - Manage all engagements within predefined performance targets including customer satisfaction and profitability. -...