Testing Center & Scoring Office Manager / Testing Services Manager

Job description

Working/Functional Title Testing Center & Scoring Office Manager Position Summary: Job Description: This position will manage and provide leadership for the MSU Testing Center and Scoring Office, high traffic, customer-oriented service units within the Office of Undergraduate Education. The Testing Center conducts thousands of national, standardized exams, and the Scoring Office scans and reports hundreds of thousands of student exams through the calendar year. This position will provide leadership for the full range of services provided, including but not limited to the following duties: testing and scoring policies and procedures; contracts with external vendors; exploration of new revenue sources; database maintenance and report-writing; public relations and office websites; future direction and market analysis; financial matters and office budgets; communication with key university stakeholders; facilitating accommodated testing; adhering to all National College Testing Association Standards and ensuring staff compliance; leadership for the staffing, training, and space utilization of on-site and off-site exams; supervision of full-time and part-time scoring, test administratio...