IT Manager of Application Services - Catering Solutions

Job description

Job Description The IT Manager of Application Services – Catering Solutions is responsible for the operational excellence, strategic advancement, and ongoing support of a portfolio of mission-critical catering and hospitality applications. This role leads a team that supports cloud-based, web, mobile, and remotely deployed solutions that enable catering, event-based, and hospitality operations across the organization. This leader partners closely with Lines of Business (LOB) IT leadership, Front Line Service Managers, corporate functions, and third-party providers to ensure applications are reliable, secure, scalable, and aligned to business strategy. The role requires a strong balance of technical leadership, business acumen, people management, and strategic thinking. ROLE DESCRIPTION: Application Portfolio Scope: The portfolio includes catering and event-based hospitality systems that support, but are not limited to: This role also oversees application integrations, interfaces, and data exchanges (master, reference, transactional, and metrics data). Due to the nature of our business, the role requires occasional after-hours and weekend support coverage. - Order entry and customer...