Member Services Representative

Job description

The YMCA of Pierce and Kitsap Counties is seeking a Member Services Representative to join our Child Care team. The YMCA focuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods. The Childcare Members Service Representative is responsible for administrative support of our Child Care sites and families. This includes responding to inquiries about our year-round Child Care programing. In this role, you will focus on providing exceptional customer service and ongoing software support. Qualifications: Wage: $17.51 to $18.01 per hour ( Compensation is determined based on relevant experience, skills, and qualifications, with most new hires starting between the minimum and midpoint of the posted wage range ) Hours: Part-Time, up to 25 hours per week Location: YMCA Child Care Office - Pierce, Lakewood, WA Benefits: - Maintain good public relations with members and always represent the best interests of the YMCA. - Provide excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention. - Greet and assist all members, potential members and staff in a cour...