Key Account Manager

Job description

None We are looking for an experienced Key Account Manager to manage and grow a merchant portfolio in card acquiring and payment services. You will be the trusted partner for new clients, guiding them through onboarding, activation, and go-live, while ensuring timely support, strong relationships, retention and revenue growth. Your role at xpate: Inbound Sales Management Handle inbound leads from introducers or internal network, acting as the initial point of contact to qualify opportunities, understand needs, and guide them through the onboarding process. Convert qualified leads into signed clients by demonstrating xpate’s value, addressing objections, and collaborating with internal teams to close deals efficiently. Long-Term Relationship Building: Foster strong partnerships by understanding client business goals and aligning them with xpate’s services. Drive customer growth from a TPV and revenue perspective by supporting clients in increasing volume, improving conversion rates, and adopting additional xpate services. Lead upsells through collaboration on pricing strategies, product expansions, and additional features to meet quarterly revenue goals and drive quarter-over-quarte...