Platform Technology Center (PTC) Systems Operations Manager

Job description

About This Role Wells Fargo is seeking a Platform Technology Center (PTC) Systems Operations Manager within our Technology organization. This role is responsible for managing systems operations functions that support enterprise platforms and infrastructure. The manager will lead a team of TechOps analysts, partner with internal stakeholders, and ensure systems reliability, operational efficiency, and alignment with compliance and risk management requirements. In This Role, You Will: Manage a Systems Operations team of analysts responsible for monitoring installed systems and infrastructure Engage with stakeholders and internal partners across the Systems Operations functional area Identify and recommend opportunities to increase system efficiency and reduce manual intervention Make decisions and resolve issues related to operating systems, application software, and system management tools to meet business objectives Interpret and develop policies and procedures, ensuring alignment with compliance and risk management requirements Collaborate and consult with analysts, Information Technology partners, and external vendors Manage and support mid‑ to highly experienced analysts Allocat...