Dispatcher
First Student · US
At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dis...
Job description
At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on the front line. At First Student, we are proud to offer: $22.00/hr Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment: Dispatcher Responsibilities: - Oversees all routes and scheduling of buses - Counsels and coaches drivers and monitors - Handles heavy phone and radio traffic - Takes all scheduling and driver complaints, reports to Operations Supervisor/Contract Manager - Serves as primary communication liaison with the major contracted customer - May handle charter reservations, billing, or driver payroll - Provides solutions to drop-off and pick-up problems - Handle back-up driver duties or perform miscellaneous clerical duties as needed - Completes assignment of special projects - Assists with supervision of day-to-day operations Dispatcher Experience and Skills Required: - 3-5 years experience - High school diploma or equivalent - Basic knowledge o...