Collection Customer Service Agent-5

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Collection Customer Service Agent-5 in Biloxi, Mississippi. What you’ll do: The Customer Service Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts. Your job will include: - Answer incoming customer service calls promptly, professionally and within established performance standards and criteria. - Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries. - Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records. - Respond to customer needs, questions or problems in an efficient and thorough manner. - Navigate multiple computer systems. Experience & skills you’ll need: In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time....