Customer Success Engineer

Job description

Cylus is a cybersecurity startup, led by world-class cyber experts. Our mission is to protect millions of people, worldwide, from cyber threats specific to modern trains, keeping them safe and on time. About Us: Cylus, the global leader in rail cybersecurity, helps mainline and urban railway companies avoid security incidents and service disruptions caused by cyberattacks. With over $50M in funding by top VCs and strategic investors, global customers, and strong partnerships with the biggest railway integrators, and some of the largest railroads as customers, we make a significant impact on the multi-hundred-billion-dollar global railway industry. We are looking for an exceptional Customer Success Engineer to join our team in North America. If you have the right attitude and skills, we invite you to hop on board our bullet train. Your Mission: You will lead the deployment, installation, and onboarding of CylusOne in customer environments and provide ongoing support throughout the lifecycle. In addition, you will help strengthen customer relationships, monitor adoption, and support renewals and expansions. ‍ In this role, you will: Collaborate with Marketing and Sales Engineering on...