Senior Product Owner

Job description

About the product Commsee 2.0 is web platform that empowers our frontline teams to deliver service excellence for all customers. T ailored to the needs of customer service teams, Commsee 2.0 reduc es staff cognitive load and increases productivity , allowing us to better serve customers. About the Role: As a Senior Product Manager, you will own and drive the product vision and strategy for CommSee 2.0 w orking collaboratively with engineering, design, users and senior stakeholders, you’ll help deliver solutions that align with Retail Technology’s goals and enhance the experience of our frontline teams. You’ll champion a product management culture, foster innovation, and contribute to customer and business outcomes at CBA. What You’ll Do: Define & Lead: Develop and communicate the product vision, rooted in deep insights about customer needs and business objectives Collaborate: Partner with Engineering and Design teams to ideate, plan, execute, and optimize strategies. Innovate: Identify opportunities for improvement and delivering customer and business value. Evangelize: Advocate for the product vision across the organization, gaining buy-in and ensuring strategic alignment. Mentor...