Receptionist & Social Services_NE-AOK_101-Administration

Job description

Job Summary: Answers the telephone in a courteous manner and directs calls to the appropriate destinations; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army’s operations and services; performs routine clerical work such as typing, spreadsheets, and filing. Essential Functions: This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description. Receptionist Duties (100%): Answers the telephone and transfers calls to the appropriate destinations; response to callers’ questions and provides the accurate information. Records accurate and complete messages; ensures the timely and accurate distribution of messages. Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screen sales representative solici...