Receptionist (Rehab)

Job description

POSITION SUMMARY: Pay Range: $19.05/hr. to $26.11/hr. The primary duties of the Rehabilitation Services Receptionist include providing a variety of clerical support functions including greeting patients, directing telephone calls and messages as appropriate, filing and retrieving information, scheduling patients, and assisting staff and guests as required by exhibiting excellent customer service. Other duties as assigned for the needs of the specific practice environment. KEY RESPONSIBILITIES: Performed majority of the time: · Schedules new patient visits according to therapist availability and specialty. · Checks in and registers patients to include confirming patient demographic information and entering into computer (Epic.) · Answers telephones and routes calls appropriately (based on specific clinic workflow.) · Checks voicemail messages and responds and/or routes messages to therapists/HPCs/leadership accurately and in a timely manner. · Checks in-basket messages via EPIC and responds to messages in a timely manner. · Provides patients with appropriate paperwork, verifies accuracy of completion of necessary information, and assembles patient charts. · Keeps therapists apprised...