Senior Logistics Operations Manager

Job description

About us The Senior Manager, Logistics Operations is the senior operational leader responsible for ensuring stability, execution integrity, and long-term capability across Dyson’s outsourced logistics network. The role provides strategic direction, operational governance, and escalation leadership across 3PL-run warehousing and 4PL-managed transportation activities. Operating within Dyson’s fully outsourced logistics model, this role does not run day-to-day operations directly. Instead, it ensures that partners execute to plan, capacity is fit for future demand, risks are anticipated, and complex or cross-market issues are resolved quickly and decisively. The role acts as the operational backbone of the logistics organisation, supporting Logistics & Fulfilment Leads while preserving clear accountability with partners. Operating Context - Outsourced Logistics Model Dyson operates a fully outsourced logistics model in which warehousing is executed by 3PL partners and transportation planning and carrier management are executed by 4PL partners. Within this model, Logistics & Fulfilment Leads own market delivery and prioritisation, while the Senior Manager, Logistics Operations owns exe...