Director, Digital Operations - The Orchard

Job description

About The Orchard The Orchard is a leading full-service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting-edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empowers creators to grow and evolve in the dynamic, global industry. The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity. This position reports to VP, Digital Operations based in NYC The Director, Digital Operations is responsible for leading and optimizing The Orchard’s global digital supply chain, with a focus on accuracy, compliance, and operational excellence across UGC and fingerprinting services. This role oversees the systems, processes, and standards that ensure sound recordings and metadata are delivered correctly, efficiently, and in alignment with partner requirements and client expectations. Acting as a central operational authority, the Director develops SOPs, authors critical documentation, ma...