Referral Coordinator - Central Billing Office (43208)

Job description

Job DetailsJob Location: 1650 Republic Pkwy Ste 130, Mesquite, TX 75150 - Mesquite, TX 75150Position Type: Full TimeJob Category: Health CareJob Title: Referral Coordinator Department: Central Billing Office (CBO): Location: On-site training in Mesquite billing office, then fully remote Reports To: CBO Manager FLSA Status: Non-Exempt Employment Type: Full-Time Position Summary: The Referral Coordinator is responsible for ensuring all required patient referrals are obtained, verified, and documented prior to scheduled services. This role plays a critical part in supporting revenue cycle operations by preventing delays in care and reducing claim denials related to missing or incomplete referrals. This position requires strong communication skills, attention to detail, and the ability to collaborate with patients, provider offices, and internal teams. Essential Duties & Responsibilities: Referral Management (Primary Function): Verify whether active referrals are on file using payer portals, EMR systems, and internal tools Contact Primary Care Physician (PCP) offices to request and obtain referrals Proactively reach out to patients regarding referral status prior to appointments, proce...