Senior Specialist, Platform SX

Job description

#WorkwithImpact About Us: Castlemain supports people and communities to understand and access class action settlements and community programs through clear, trauma-informed, and culturally grounded communication. With more than 200 team members, many of whom are Indigenous, we deliver services in English, French, and several Indigenous languages across the country. At Castlemain, we are committed to creating a workplace where people feel respected. To learn more about who we are visit https://www.castlemain.com/ As a Senior Specialist, Experience, Technology and Compliance (Platform SX,) you will maintain and optimize web and connected digital platforms with a focus on content management, layout, and experience across CMS and CRM tools. You will also maintain and improve online content to be visually cohesive, responsive, accessible and aligned with objectives and outcomes. The role supports website management, HubSpot or similar CRM platforms, and digital reporting for campaigns and user journeys. This is a full-time, permanent position offered in Toronto, Calgary, Vancouver, Hybrid or remote. About the Opportunity: - Manage and optimize websites and digital platforms, including W...