Communications Lead

Job description

SUMMARY: The Communications Lead is responsible for developing, implementing and managing the Tenant Relationship and Communications program. The position requires a strategic approach and integration with the facility management, project delivery and other workstreams that are responsible for the delivery of services within the buildings. Program development requires a comprehensive understanding of commercial real estate and the role of Tenants within buildings. Operational expertise and strong communication skills are required to develop communication strategies at a National, Regional or building level. The position is responsible for supporting a multitude of programs and priorities to ensure Tenant Satisfaction. Relationship development and management is key to this position. Expertise with all different communication mechanisms within the built environment is a requirement. KEY DUTIES & RESPONSIBILITIES: Relationship Management: - Develops and manages the Tenant Relationship Management (TRM) Program that supports client’s initiatives. - Interacts and integrates strategic client initiatives into the TRM Program. - Works with workstream leads to define relationship management...