Clinic Services Specialist Lead / Medical Receptionist Lead

Job description

Overview Patients walk through our doors with questions, concerns, and sometimes a bit of hesitation - and that’s where you come in. As the welcoming face of our clinic, you’ll put patients at ease with your commitment to exceptional care and service. Our physicians and staff rely on you to create a positive first impression, making you an essential part of the Legacy Health team. This is your opportunity to make a difference every day. If this sounds like you and you excel at guiding and supporting others, we invite you to apply for the Clinic Services Specialist Lead position. Responsibilities: Coordinate day-to-day operations of the Clinic Services Specialist (CSS I and CSS II) staff at a designated site while also performing the duties of a CSS. Oversee workflow coordination, problem-solving, and staff scheduling as needed. Participate as a member of the health care team in collaboration with and under the direction of the department manager. Clinic Services Specialist (CSS) Responsibilities: - Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion. - Performs complex activities such as scheduling, insurance verification, registr...