Unified Systems Operations
Kyndryl · Sant Cugat Del Vallès, Catalonia, ES
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the he...
Job description
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role: Role: Ensure stable, secure, and compliant operation of banking services, driving incidents resolution, changes, and continuous improvement. ✅ Key Responsibilities 🚀 Impact - Operations & Monitoring: Ensure availability, performance, and daily service health - Incident Management: Lead resolution of incidents and restore service quickly - Problem Management: Identify root causes and prevent recurring issues - Change Management: Execute changes with proper controls and risk management - Compliance & Security: Follow banking regulations and support audits - Automation & Improvement: Streamline processes and reduce manual effort - Improve service stabili...