Remote Client Support Coordinator
Blyss Journeys · Grand Rapids, Michigan, US
We're expanding our remote team and looking for dependable, service-minded individuals who enjoy helping clients organize important plans and manage detailed...
Job description
We're expanding our remote team and looking for dependable, service-minded individuals who enjoy helping clients organize important plans and manage detailed arrangements. As a Remote Client Support Coordinator, you will act as a primary contact for clients, assist with reservations and scheduling, and ensure all components are confirmed accurately. This role emphasizes communication, organization, and follow-through. No prior industry experience is required. Training and onboarding support are provided. What You'll Be Responsible For: Communicating with clients to understand their preferences and timelines Researching and coordinating lodging, transportation, and activity options Securing reservations and preparing confirmations: Managing updates, adjustments, and client requests Maintaining accurate digital records: Delivering prompt, professional customer support: What We're Looking For: Strong communication skills (written and verbal) Detail-oriented and organized: Comfortable working independently in a remote setting Ability to manage multiple client requests Reliable computer and high-speed internet: Must be 18 years of age or older What We Offer: Fully remote work environmen...