Integrated Shift Supervisory

Job description

Job Title: Integrated Shift Supervisory Job Category: Information Technology: Time Type: Full time: Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular: Percentage of Travel Required: None: Type of Travel: None: Anticipated Posting End: There is not an anticipated end date for this posting since applications are needed on an ongoing basis. The Shift Supervisor is responsible for directing on-shift staff, performing oversight and coordination of a multisource services environment. He/She supports our COMM Network Operations Center. The Shift Supervisor ensures monitoring, tracking, proper severity Level of incidents, and the escalation of incidents affecting critical business functions are managed and that situational awareness of any anomalies are relayed to appropriate leadership. The proactive nature of this position demands an experienced manager with operational experience with the ability to direct the performance of resources that support critical operations. Work hours to be assigned: Panama (2 on, 2 off, 3 on, 2 off, 2 on, 3 off) Shift work - 12 hour shifts 0600-1800 Position Responsibilities: - Monitors and tracks service impacting changes in...