Compliance Technician, Bureau of IT Infrastructure and Support Services
City of New York · Long Island City, New York, US
Job Description OPEN TO PERMANENT IN THE TITLE OF CYBER SECURITY ** The Division of Information Technology's mission and vision is to promote and protect the...
Job description
Job Description OPEN TO PERMANENT IN THE TITLE OF CYBER SECURITY **: The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. Bureau of IT Infrastructure and Support Services (IIS) is seeking an experienced Technician to join our team. In this role, you will be responsible for providing first-line technical support to end-users, ensuring the smooth and efficient operation of their computer systems and peripherals. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: - Perform sensitive investigation and studies concerning the administrative misconduct and incompetency of Child Care field inspector in compliance with IT security policies and internal security. - Conduct IT security surveys of Child Care field operations, IT equipment and facilities. - Perform imaging and encryption of desktop computer, laptops and tablets (iOS & Android).. - Perform computer diagnostic and troubleshooting processes to resolve network, hardware, and software errors. - Perform PC maintenance, hardware and software installation, upgrades, system support, equipme...