Billing & Accounts Receivable Specialist

Job description

DNSFilter’s mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer. As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in! We are looking for a Billing & Accounts Receivable Specialist to serve as the first point of contact for customer billing inquiries, managing the Zendesk billing inbox and resolving routine requests end-to-end. This role will directly support the Finance team by handling day-to-day customer-facing work, freeing team members to focus on other areas of billing execution, payment process...