Head of Programme Oversight (BIN Sponsorship)

Job description

About the role: The Head of Programme Oversight is responsible for defining, owning, and continuously improving how Enfuce onboards and oversees BIN Sponsorship customers across their lifecycle. Reporting directly to the VP of Operations, this role operates as a first line of defence (1LOD) leader, ensuring that onboarding and ongoing oversight are executed effectively, at scale, and in line with Enfuce’s risk appetite and regulatory obligations. This role goes beyond framework ownership it is accountable for ensuring that controls work in practice, that risks are actively managed, and that partner programmes are appropriately challenged when needed. S/he acts as a senior escalation and decision point, balancing commercial growth with sound judgement on risk, including when to restrict, remediate, or block programmes. The role leads a team responsible for day-to-day onboarding and oversight delivery, while remaining close to the detail ensuring quality, consistency, and strong decision-making across the lifecycle. What you’ll be doing: BIN Sponsorship Onboarding Ownership: Own and continuously improve the end-to-end onboarding framework for BIN Sponsorship customers, ensuring effic...