Team Lead Customer Success - French speaking

Job description

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is predicted to cost the world $10.5 trillion annually by 2025 - we invite you to be part of the solution! Your mission: Are you a people-person who thrives on helping others grow and succeed? Do you enjoy coaching, sharing your knowledge, and setting your peers up for success? This newly created role offers the opportunity to shape, guide, and support a team of Customer Success Managers in France & Spain. Reporting directly to the Senior Director of Customer Success, you’ll drive team performance through coaching, development, and clear accountability, while ensuring alignment with regional and global strategy. You’ll play a key role in building a strong CSM culture, enabling your team to deliver measurable impact for our customers. All of this while contributing to one of the most exciting industries in digitalisation — helping to make the internet a little bit safer, together with a highly driven team. Here's how you'll...