Loss Mitigation Intake QC Specialist

Job description

Come join our amazing team and work a hybrid schedule! The Loss Mitigation Intake QC Specialist primary responsibilities consist of reviewing the accuracy of work performed by the Loss Mitigation Intake Processors including the review of initial acknowledgements and loans being removed from Loss Mitigation for missing documentation. Incumbent will review borrower documentation to determine files were considered complete/incomplete correctly, ensure required tasking is performed, that loans are documented correctly and letters sent to borrowers are complete and accurate. Perform all duties in accordance with company policies and procedures and all state and federal regulations. The approved Target Pay Range for this position is $26.00 to -$30.00. What you’ll do: - Review files with initial acknowledgments. - Check files for completeness and accuracy. - Ensure files are structured and saved based on company policies and procedures. - Ensure intake tasks are completed correctly. - Track errors and/or issues to identify trends and training opportunities. - Provide error reporting to management to assess potential process changes to streamline and improve results. - Provide training to...