Network Engineer III -Palo Alto Prism

Job description

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com . Role Summary: The Network Engineer III – is a senior technical engineer responsible for the 24×7 operational support and optimization of enterprise solutions , including Palo Alto, Cisco, Fortinet, F5, and Aruba within a Managed Services (MS) environment. This role serves as a Tier‑3 escalation engineer , supporting complex customer environments across hybrid, cloud, and global networks , while maintaining strong multi‑vendor networking fundamentals and supporting adjacent platforms as required. The engineer directly influences customer satisfaction, service q...