CJS Service Clerk

Job description

Job DetailsJob Location: WorkSource Center - Sun Valley, CA 91352Salary Range: $22.05 - $30.87 HourlyJOB SUMMARY This position will provide initial service to customers, assisting in the customer enrollment and service process. ESSENTIAL RESPONSIBILITIES: Provide job search service information, answer questions, and resolve problems. Assist with Cal Jobs/ITTrain/EPIC entry, job searches, and routes. Schedule customers to appropriate next steps. Assist in the entry, collection, and compilation of customer data, records, and sign-in logs. Maintain and distribute program information, referrals, and resources. Assist in planning and attaining customer flow, intake, and placement goals. Participate in outreach, enrollment, and frontline communication with job seekers, partner agencies, businesses, and other stakeholders. Maintain customer data, files, progress, and activities. Maintain current participant resource information and training activities. Perform other duties as assigned. QualificationsKNOWLEDGE / SKILLS / ABILITIES Knowledge of customer service best practices. High level of professionalism, customer service, and interpersonal skills. Knowledge of staffing support. Strong co...