Health Spa Receptionist- Full Time

Job description

The Health Spa Receptionist greets guests and assists with the check-in process. In addition, answers phone calls and manages the spa's schedule. It's your job to make sure guests have an extraordinary experience while at the spa, starting from when they walk in the door until they exit the premises. - Greet guests up arrival - Assist guests with completion of paperwork - Check in guests - Check out guests - Answer phones - Input appointments and manage Book 4 Time - Keep reception area clean and organized - Work closely with spa attendants - Check locker rooms to make sure clean and stocked - Walk the spa area hourly checking for unwanted guests and cleanliness - Make Manager and Director aware of any supplies needed - Assist Spa Team Members with anything they need (e.g. champagne, towels, product) - Ensure guests are having an extraordinary experience - Great customer service skills - Strong verbal communication skills - High School diploma or equivalent ADDITIONAL REQUIREMENTS: Ability to stand for long periods of time Seldom lifting of up to 20 lbs. Frequent pushing, pulling, and bending: Work area is subject to variable temperatures GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS...