Mid-Market Director – Absence, Disability Management and Leave (ADML)

Job description

Overview WTW is launching a new Mid-Market ADML delivery model focused on clients in the 500 to 5,000 life segment. As part of this strategy, we are establishing a new Mid-Market Director role aligned to each of WTW’s six U.S. geographic regions. Each Mid-Market Director will have primary responsibility for ADML delivery, market leadership, and client success within their assigned geography. This is a new role that requires flexibility, comfort with ambiguity, and an entrepreneurial mindset to help build, scale, and refine a differentiated mid-market offering. The Role: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this role. - Own ADML delivery for mid-market clients (500–5,000 lives) within an assigned U.S. geography - Serve as the senior day-to-day ADML leader for assigned relationships, ensuring high-quality delivery and client satisfaction - Lead projects involving the design and management of absence, disability, leave, life, and AD&D programs - Apply deep expertise across claims, underwriting, implementation, and ongoing plan management - Oversee vendor procurement, negotiation, optimization, and performance audits - Partner with region...