CIC Coordinator

Job description

Working at Freudenberg: We will wow your world! Responsibilities: Key Responsibilities lead the CIC team, develop & train the team define the goals for CIC team & control the performance control / supervise order processing, complaint management and returns processing monitor the level of service and delivery times, proposing possible solutions for improvement in order to reach the company's targets work with Key clients on shipments, receivables, receipts of goods, reserves, claims, advice on the range Additional Responsibilities: interaction with transport companies, control of incoming accounts work with the sales and marketing Department (control over the implementation of the sales plan; launch of marketing campaigns, timing control, compliance with conditions; information letters for employees and partners) adjustment of price lists, order forms, distribution of information to distributors Interactions (internal & external): Sales, Marketing, Warehouse, Controlling, Accounting, International SCM, International IT team Qualifications: Professional Experience and Education higher education 2+ years’ experience in same position 2+ years of management work, including: motivation,...