Implementation Manager

Job description

Opportunity Overview: Cohere is looking for a dynamic self-starter to join our Payment Integrity Implementation Team as we seek to expand to new customers, adjacent markets and customer segments. As Implementation Manager, you will be client facing and manage the critical implementation process for new clients. This position will partner with the solutions team during the upfront sales, solutioning, and pre-implementation phases. Additionally, as project lead you will help refine best practices based on new customer implementation and will support the creation of a playbook for implementation with future customers. The role will be key to ensuring success with our initial customers and to helping Cohere continue to expand and successfully bring on future customers. What you’ll do: - Drive implementation from end to end, both internally and externally with client teams - Assist teams in moving from pitch to close by serving in an internal project management capacity - Partner with health plan and risk bearing provider clients to successfully launch Cohere Health products within their organization - Act as the key liaison between client implementation team and cross functional teams...