Renewal Specialist MLF Core

Job description

The Medium Law Renewal Specialist is responsible for increasing Westlaw revenue, usage and market share in assigned law firm accounts by utilizing skills related to legal research, training, sales and marketing. You will leverage your expert consultative approach and opportunity analysis to meet customer needs. This is accomplished through an in depth understanding of Thomson Reuters products and strong relationship building skills. About the Role: In this opportunity as a Renewal Specialist , you will: Effectively meet customer needs and build productive customer relationships, taking responsibility for customer satisfaction and loyalty for Medium Law firm clients Create effective sales solutions for Medium Law clients, providing customers with high-impact training to exceed their needs and establishing solid, long-term relationships Build credibility by working as a strong team player and through powerful formal presentations; interact with others in a way that promotes openness and trust Demonstrate strong negotiation skills by effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties Exhibit a deep knowledge of produc...