Client Service Analyst - Securities Services Operations

Job description

This role is designed for curious, motivated early-career talent who want to learn fast, solve problems, and grow into bigger responsibilities. You’ll join a supportive team that values collaboration, continuous improvement, and doing the right thing for clients. As a Client Service Analyst in our Securities Services Custody Client Facing team, you will support institutional investors by helping ensure their trades settle smoothly and their assets are safeguarded and serviced across global markets. You will work closely with internal partners to respond to inquiries, resolve exceptions, and improve processes so clients have a consistent, high-quality experience. You’ll learn the trade lifecycle, develop strong stakeholder-management skills, and contribute to a culture that values teamwork, ownership, and continuous improvement. Job Responsibilities: - Deliver high-quality daily service and operational support to internal and external clients - Monitor client inquiries and service requests, tracking progress and ensuring timely resolution - Investigate non-routine issues and exceptions, coordinating with internal partners to drive closure - Communicate clearly with clients and inter...