Reception Team Lead

Job description

Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description: We are recruiting for an exceptional Team Lead to oversee our Colleague Support Host team within the Belfast offices of a world renowned international bank. This is a high profile, people focused role where you will champion service excellence and ensure every colleague, guest and VIP leaves with a positive and lasting impression. Our Colleague Support Hosts are the face of the organisation, delivering a market leading visitor experience. As Team Lead, you will set the standard, inspire your team and ensure flawless service delivery across all touchpoints. What You’ll Do: - Lead, motivate and develop a high performing team - Ensure service excellence and a consistently exceptional visitor journey - Build strong, trusted relationships with clients, visitors and internal stakehold...