Inbound Collections - Spanish Bilingual (Gestión de Cobranza)

Job description

Why Sentry Credit? After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by joining the TrueML family in 2025. Now, our story continues as we expand our team beyond Everett, WA and into Lenexa, KS; where we can partner more closely with TrueAccord as we revolutionize the debt resolution industry. ¿Hablas español? ¡Gana más! Estamos contratando agentes de cobranza bilingües para nuestra empresa. By combining Sentry’s local legacy with TrueAccord’s innovative, empathy-driven approach, we’ve retired aggressive, old-school tactics in favor of a modern, helpful consumer experience. We are looking for motivated individuals to help launch our Lenexa office branch opening July 13th. Si hablas español e inglés, ¡hablemos! What You'll Do: Drive Consumer Engagement: Manage a consistent flow of inbound and outbound calls, guiding conversations to help individuals establish a path toward financial stability Resolución de problemas: Investigate account details and work with consumers to resolve discrepancies or disputes. Master Multi-System Navigation: Toggle between various software platforms and screens to provide real-time updates and efficient servic...