Café - Journeyperson (Service Workers)

Job description

TITLE: Café Journeyperson DEPARTMENT: Café STATUS: FT/PT, Journeyperson, Union, Hourly REPORTS TO: Café Manager JOB SUMMARY: To ensure the highest level of service possible to Outpost’s internal and external customers. Order product to maintain a fully stocked department. Ensure a well maintained, clean and efficient café department. WORK ENVIRONMENT: Fast paced retail floor and cafe. Work near moving mechanical parts (i.e. coffee/juice machines, slicer) and in cold/hot climate conditions (i.e. cooler or near stove). Ability to work in moderate and loud noise environments including, but not limited to: computers, paging, telephones, human voices, and machinery. Position requires working during busy retail times, which include weekends, afternoons, and evenings. ESSENTIAL DUTIES AND RESPONSIBILITES: 1. Customer Service a. Treat people fairly, consistently, and with respect. b. Ensure efficient, informative, and friendly service according to established customer service vision and standards. 2. Café Department Responsibilities Department Operations a. Ensure customers are all greeted and assisted in timely manner. b. Expedite customer orders with kitchen. c. Ensure customers receive...