Patient Access Lead

Job description

Job Family: Patient Access General Travel Required: Up to 10% Clearance Required: None What You Will Do: The Patient Access Lead, in partnership with the Patient Access Supervisor, Manager and Director are responsible for the proactive oversight, of client relationships and strategic initiatives, to ensure quality measures in front-end patient intake operations are consistently met. This role provides guidance to frontline staff, ensures operational practices are in compliance with State and Federal healthcare regulations (including but not limited to HIPAA, EMTALA and NSA) and serves as one of the communication links between Patient Access and our client’s administrative and clinical partners. The Lead is a Subject Matter Expert (SME), dedicated to maintaining high – quality data integrity and engages the Patient Access Trainer on developing and putting to practice standardized operating procedures that keep the team informed of evolving workflow updates and or operational compliance requirements. Core Responsibilities & Impact Overview: Operational Leadership & Communication Team Guidance: Leads a team of Patient Access Representatives, providing daily guidance to ensure tasks li...