Senior Sales Engineer

Job description

Role Details Location: United States: Work Setup: Remote About Us: Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleep. More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together. Welcome to Crescendo. Welcome to what’s next. The Role: The Solutions team plays a critical role in the pre-sales environment, building demos and service models and offering technical expertise both to prospects and existing customers who are undergoing a CX transformation. As a Sales Engineer , you’ll assist in discovery and assist our Sales team in demonstrating Crescendo’s unique capabilities and commitment to service excellence. Our ICP is Customer Service & CX Executives and Operators at mid-market and enterprise technology firms. As a member of the Solutions team, you’ll work closely with many stakeholders, most importan...