Computer Support Technician 1

Job description

JOB SUMMARY: The University of Connecticut, Information Technology Services (ITS), is seeking a highly technical and self-motivated Desktop Support Technician (Computer Support Specialist 2 or Technician 1). The successful candidate is an energetic IT professional who is excited by delivering “best in class” services. Under the direction of the Manager of Device Support, this position is responsible for the day-to-day operational support in the Technology Support Center. This service-oriented position is based in the Storrs campus and supports the faculty, staff, and students at the University. The University of Connecticut has been named the top public university in New England for over a decade and is ranked among the top public universities in the nation. The University of Connecticut is also a Carnegie Foundation Research University, a prestigious honor shared by only the nation's top higher education institutions. DUTIES AND RESPONSIBILITIES: - Use standard diagnostic techniques to analyze, identify, and solve problems. - Provide assistance in technology support and training, both remotely and in person. - Assists with technical projects as part of a project team. - Assists wi...