Loan Servicing Specialist I

Job description

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. The Loan Servicing Specialist I is responsible for moderate to complex tasks to support the loan operations group such as escrow processing, quoting payoffs, payment corrections, research, escalations, remediations, and customer service. Essential Functions/Responsibilities: Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job - Knowledge and utilization of a limited set of systems/technology - May be responsible for training new associates - Assists in providing guidance to other loan specialists - Adherence to operational controls, including compliance with all required regulations and policies - Knowledge base of loan fields and their impact in the loan servicing system - Participates in special projects - Assists in research for internal and external audits - Maintains and updates policies and procedures to reflect current process of job functions - Other moderate to complex duties including research and resolution - Call...