UX Research - Digital

Job description

We are seeking a talented Digital UX Researcher (Web & App) to join our Digital Go-To-Market team at E.ON Next. This is a 12-month fixed-term contract, based in London with hybrid working, reporting to the Product Design Lead. You’ll play a pivotal role in shaping our digital experiences, ensuring every design decision is informed by rich, user-centred insights. This role is perfect for a midweight to senior researcher who thrives in fast-moving, start-up-like environments. We’re looking for someone self-motivated, hands-on and adaptable, with the ability to turn user research into actionable insights that directly influence product design and strategy. Experience in utilities or service-based sectors is a plus, but your agility, curiosity and ability to work across teams are what will make you shine. Here’s a taste of what you’ll be doing: Plan, execute and iterate UX research across web and app platforms, using qualitative and quantitative methods such as interviews, usability studies, surveys, contextual inquiries and A/B tests Analyse research data and synthesise findings into actionable insights that inform product and design decisions Facilitate user testing sessions, in-dept...