Customer Service Specialist

Job description

Benefits: Do you want to do more than just answer phones and file paperwork? Do you want to make a difference in the growth of a local business while helping home and business owners? If this sounds ideal to you, then you might be the candidate to become a key player in the daily operations at a local office of one of North America’s leading franchise organizations. Paul Davis Restoration is a locally owned office which is part of a network of 380 Paul Davis outlets in the USA and Canada. This provides comfort in knowing that working here can provide you with the best of corporate accountability along with hometown accessibility. Additionally, Paul Davis prides itself on customer service and integrity while providing restoration services for property damage as well as top-notch remodeling. As a Paul Davis Restoration & Remodeling Administrative Assistant, you will be tasked with professionally and compassionately answering incoming calls from potential and existing customers and vendors. You will also be the first point of contact for reaching out to sales leads from a variety of sources. From there you record data into the Paul Davis proprietary software, create job folders for ou...