Passenger Operations Coordinator

Job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Passenger Operations Coordinator. Be part of the movement – and play your part About the role: In this role, you'll be responsible for delivering exceptional customer service while ensuring the efficient handling of check-ins, ticketing, and vessel operations. You will use various systems, handle communication with customers and authorities, and assist with the loading and discharging of passengers. You will be responsible for: Operate Seabook & Phoenix systems for vehicle and passenger check-ins. Provide service updates to customers as directed by the Duty Manager or Supervisor. Coordinate with authorities to ensure compliance with safety regulations. Assist with passenger embarkation, including those with reduced mobility. (Use of hand-held UHF radios.) About you: Join our team if you embody customer focus, possess excellent communication skills, and are computer literate. We're seeking individuals who step up when no o...