Associate, Customer Experience, Italian Speaking
RH · Reading, England, GB
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remo...
Job description
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES: - Live Our Vision, Values and Beliefs every day - Represent the RH brand through polished communication, personal appearance and professionalism - Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations - Collaborate with cross-functional partners and Leaders to ensure the customer’s needs are not only met but also exceeded - Build brand loyalty and revenue by being well-versed in RH product offerings, processes and systems - Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships - Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS: - 1+ years of experience in Customer Service, high-end furniture and luxury retail preferred - Poise and con...