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Senior Backend Software Engineer, Voice Squad

Diabolocom · Paris, Île-De-France, FR

About Diabolocom Diabolocom is a leading European provider of AI-first, cloud-based contact centre (CCaaS) and customer experience (CX) solutions that help c...

Job description

About Diabolocom Diabolocom is a leading European provider of AI-first, cloud-based contact centre (CCaaS) and customer experience (CX) solutions that help companies deliver seamless, personalised customer experiences at scale. The platform combines proprietary, purpose-built AI technology for customer service, native telecom infrastructure, and deep CRM integrations to automate tasks, elevate data quality, and empower agents across all customer touchpoints. Trusted by 400+ clients, with deployments across more than 60 countries in Europe, North America, South America, and the Middle East, Diabolocom combines the agility of SaaS innovation with carrier-grade voice performance. With eight offices worldwide and more than two decades of experience, the company is committed to advancing customer loyalty and growth through sovereign, intelligent, and scalable communication technology. In the context of our exponential growth, we are strengthening our internal engineering team and opening a Senior Backend Software Engineer position in our Voice Squad. About the Voice Squad: Voice Squad is the software core of our CCaaS telephony. It is responsible for the core technical services that ens...