Director of Rooms | Tarrytown House Estate | Tarrytown NY

Job description

What You’ll Do: As a representative of the hotel’s leadership, you will also interact with guests answering any questions they may have. Finally, as the right hand of the General Manager, you will support the General Manager in their administrative duties. Clearly, the Director of Rooms is not a position for the faint of heart! To learn more about what you’ll be doing on a day-to-day basis, read on: · Interview and hire new employees. · Receives and resolves guest complaints. · Assigns duties to department heads and observes performance to ensure adherence to hotel policies and established operating procedures. · Support the General Manager in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel · Steps in and acts as General Manager in their absence Where You’ve Been: A bachelor’s degree in hotel management or a related field and at least 4 years of management experience in the hotel industry. You should be able to fluently speak, read and understand English. You should also be familiar with OSHA, local Department of Health regulations and relevant current laws governing the handling of hazardous substances. Most importantly you must be a te...